Public Facing

We Want Your Views

We aim to deliver integrated and sustainable public transport services people want. So your views are important to us and we want to hear from you.

To maximise customer satisfaction we continually listen to all our customers (users and potential users of public transport) and stakeholders.

We carry out many consultations to seek all views on our policy proposals or service improvements. 

West Midlands Rail has been working alongside the Department for Transport to produce a joint public consultation on the next West Midlands Rail franchise. You can take part here.