The VMA signing at Coventry bus station

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Boost for Coventry passengers with improvements pledge


Bus passengers in Coventry are to get a host of improvements thanks to the signing of a new city-wide partnership agreement.

The Voluntary Multilateral Agreement, between Centro, Coventry City Council, Passenger Focus and bus operators aim to give passengers faster, more punctual services as well as shorter waiting times and a more comfortable journey.

The three-year agreement comes as part of the recent comprehensive network review of bus services in Coventry, which came into effect on February 26, and was formally signed at the city’s Pool Meadow bus station.

The agreement comes as part of the recent comprehensive network review of bus services in Coventry, which came into effect on February 26, and was formally signed at the city’s Pool Meadow bus station.

Bus companies signing up to the agreement include A-Line Coaches, De Courcey Travel, Central Connect, Johnsons, National Express Coventry and Stagecoach.

Centro chairman Councillor Angus Adams said: "This has been a comprehensive review of bus services in Coventry which we feel has delivered a network relevant to today’s city.

"It has seen some big changes and we are confident that people will see a big improvement and which will encourage them to see the bus as a viable alternative to the car."

As part of the consultation process leaflets were distributed to hundreds of thousands of residents across Coventry.

They encouraged people to attend a series of exhibitions or go online to fill in a questionnaire, while house-to-house surveys were also conducted.

Many respondents requested more frequent services, and as a result more than 50% of bus customers in Coventry will now receive them.

They include:

  • 15 buses an hour along Ansty Road
  • 4 buses an hour to Potters Green
  • To Willenhall via the 12 route every 10 minutes
  • To Willenhall via the 21 route every 6-8 minutes
  • To Stoke Aldemoor every 10 minutes
  • To Quinton Park and Cheylesmore every 7 to 8 minutes
  • To Leamington Road every 15 minutes
  • To Canley every 15 minutes
  • To Cannon Hill every 30 minutes
  • To Tile Hill (Jardine Crescent) every 10 minutes
  • 8 buses an hour to Keresley
  • To Radford and Whitmore Park every 10 minutes
  • Along Stony Stanton Road every 10 minutes
  • To Harnall Lane, Stoke Heath and
  • To Ball Hill over 20 buses an hour
  • Walsgrave Hospital now 12 buses per hour from the city centre

Another request was for improved Sunday and evening services.

Cheylesmore, Finham, Stivichall, Styvechale Grange, Tile Hill, Allesley, Coundon, Sewall Highway and Bell Green, Walsgrave Hospital and Ansty Road will all benefit as a result.

Other key benefits include the installation of 120 new bus shelters across the city, including a £1million investment in city centre public transport infrastructure.

Routes�will benefit from other enhancements including Real Time Information, showing passengers exactly how many minutes until the next bus is due.

There will also be a more�intensive cleaning regime on buses and at stops and shelters along the routes.

Emission levels, CCTV on board buses, low-level accessibility on to buses, real time information, cleanliness, high standards of driving.

The partnership will seek to improve congestion at the worst delay points within the city, especially at the University Hospital where Centro and the City Council will work in partnership with the hospital and bus operators to provide faster bus journeys into and out of the complex, which can take anything up to 40 minutes during heavy traffic.

Steve Hayes, Centro area manager for Coventry and Solihull, said now the new network was in operation a close eye would be kept open for areas where improvements could be made.

"The implementation of the new network is just the first phase," he said.

"The people of Coventry can be assured that we will be listening to their feedback and working with bus operators to identify areas that, wherever possible, can be improved."�

People can get more information on the network changes from

PICTURE CAPTION: David Sidebottom, left, director of Passenger Focus, James Swords, Transport Manager for A Line, Ian Pollard, Commercial Manager for Rotala, Councillor Angus Adams, chairman of Centro, Councillor John McNicholas, Coventry City Council, Bob Wildman, general manager for Travel de Courcey, Mark Kipling, Area Operations Director for National Express Coventry, Steve Burd, managing director of Stagecoach Midlands, sign the VMA at Pool Meadow bus station.


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