We are always happy to receive your comments and suggestions on public transport matters in the West Midlands and aim to respond to your enquiry within 10 working days.

Please use the form below to get in touch with our Customer Relations Team who will deal with your enquiry. Upon receipt of this form we will register your comments in our Customer Relations Management system.
It may be necessary to liaise with external organisations and transport operators to resolve your enquiry. We will not pass on your personal details unless you give us permission to do so. If you do not give us permission to pass on the details of your enquiry we will be happy to contact the relevant external organisation on your behalf, however it may take a little longer than usual to provide you with a response.

You can also write or call us - details are at the bottom of the page.

You can write to us at:

Customer Relations

Centro

Centro House

16 Summer Lane

Birmingham B19 3SD

Main switchboard telephone number:

0121 200 2787