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If your enquiry is about Concessionary or Senior Citizen passes or Smartcard, please contact the following team.

 

Concessionary Ticketing Team

Opening hours

Monday - Friday 09:00 to 17:00hrs

0845 303 6760

 

Please use the following details to get in touch with us.

 

Customer Relations

Opening hours

Monday - Thursday
08:45 to 17:15hrs

Friday 08:45 to 16:45hrs

 

0121 214 7214 Click to complete  customer relations contact form
 Switchboard 0121 200 2787

       

 

Department Contacts

These departments can only deal with enquiries relating to their specific area.

 

 Democratic Services  0121 214 7506  
 Recruitment  0121 214 7143  

 

You can also write to us at:

 

Centro

Centro House

16 Summer Lane

Birmingham

B19 3SD